- Personal Care
- Janesce Beauty Series
- Senior's Health Care
- Baby & Kid's Health Care
- Music Box Ticket
- February Promotion
- Bee Series
- Body Detox
- Healthy Foods
- Home Appliances for Healthy Living
- Men's Health
- Nutritional Supplements
- Self Healing Herbal Medicine
- Chinese Herbal Medicine
- Weight Management
- Women's Health
Shipping And Delivery
After you have succesfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email.
After your order is processed, we will arrange shipment and you can expect to receive your order within the following time frame:
- within Klang Valley area : 1-3 working days (except Sunday and holidays)
- outside Klang Valley area: 3-5 working days (except Sunday and holidays)
- oversea customer: 7-14 working days (except Sunday and holidays)
Note: You can click on 'Estimate your shipping' in shopping cart to check your delivery cost and time frame of your order.
1. How to you determine the shipping fee?
A: Shipping fee is determined by the total weight of the order. Buyer can estimate the shipping fee during checkout page. Shipping fee may vary based on location such as Sabah and Sarawak.
2. How can I track my order shipment?
A: Go to Account Menu > View Previous Order > View
Look for the shipment information then go to the courier service provider key in your tracking number to know where your parcel is.
3. Do NHF Online Store provide express delivery if I want my products urgently?
A: Kindly look for our customer service hotline number @ 03-83220991 or contact our support team email@example.com to make special arrangement.
4. Can I receive my products on a selected date?
A: Unfortunately, we can’t make it at this moments. You may check with customer service team before purchasing the product.
5. How long does the shipment take?
A: Usually it will take 3 – 5 working days to deliver after shipment starts. However, if there are weekends and public holidays, it might take longer time to ship your order.
6. Can I pick up the products by myself?
A: Unfortunately, NHF Online Store does not support self-pick up right now. To ensure our customer satisfaction, we would like to run the business nature with online system. So that customer able to keep everything on track.
7. I'm not a local buyer who live outside Malaysia, do you provide oversea shipment?
A: Yes,we do provide international shipment and we are glad to service customer from oversea too!
8. How long does international shipping takes?
A: International shipping usually take longer time to deliver the products due to distance and custom clearance. It probably will take up to 7 to 14 working days.
9. Where does your shipping area covered?
A: We aims to deliver as many places as possible as we believe everyone deserves to obtain a healthy lifestyle. However, due to some restriction and limitations, we are sorry to share that we are not able to send to the following address that contains:
- Free Trade Zones
- P.O. Box address.
Note: For delivery to army base camps and university or college campus addresses, your order(s) can only be delivered to the administration office or the mailing room.